The Best Conversation Intelligence Tools (September 2026)
Call recording and conversation intelligence platforms, ranked by how they surface coaching and deal insights. Reviewed for transcription, analytics, and CRM sync.
At a glance
All 6 tools in this ranking, in order.
| # | Tool | Best for | Free plan | Details |
|---|---|---|---|---|
| 1 |  Gonggong.io | Sales teams needing conversation analytics | Paid only | Details ↓ |
| 2 |  Choruschorus.ai | Sales teams needing call coaching insights | n/a | Details ↓ |
| 3 |  Avomaavoma.com | Revenue teams needing meeting insights | Free trial | Details ↓ |
| 4 |  Fathomfathom.video | Sales teams needing meeting notes | Free plan | Details ↓ |
| 5 |  Jiminnyjiminny.com | n/a | n/a | Details ↓ |
| 6 |  Saleskensalesken.ai | n/a | n/a | Details ↓ |
The 6 best Conversation Intelligence tools
Call recording and revenue conversation analysis.
Gong is a revenue intelligence platform that captures and analyzes sales conversations across channels.
- Call recording & transcription
- Deal risk insights
- Conversation analytics
Ranked #1 of 6 in Conversation Intelligence · Gong profileVisit gong.io ↗Chorus, part of ZoomInfo, records and analyzes calls and meetings for coaching and deal visibility.
- Call recording & transcription
- Deal visibility tracking
- Conversation analytics
Ranked #2 of 6 in Conversation Intelligence · Chorus profileVisit chorus.ai ↗Avoma is a meeting assistant with recording, notes, and conversation analytics for revenue teams.
- Meeting recording
- AI-generated notes
- Conversation analytics
Ranked #3 of 6 in Conversation Intelligence · Avoma profileVisit avoma.com ↗Fathom records, transcribes, and summarizes video calls, syncing highlights to the CRM.
- Call recording
- AI summaries
- CRM sync
Ranked #4 of 6 in Conversation Intelligence · Fathom profileVisit fathom.video ↗Jiminny is a conversation intelligence and coaching platform for sales and customer teams.
Ranked #5 of 6 in Conversation Intelligence · Jiminny profileVisit jiminny.com ↗Salesken offers real-time conversation intelligence and cues to guide sales reps during calls.
Ranked #6 of 6 in Conversation Intelligence · Salesken profileVisit salesken.ai ↗
Frequently asked
- What is the best Conversation Intelligence tool right now?
- Gong tops this ranking, followed by Chorus and Avoma. The full order, with what each tool is for, is on this page.
- How many Conversation Intelligence tools does this ranking cover?
- 6 tools are ranked here, from 1 to 6: Gong, Chorus, Avoma, Fathom, Jiminny, Salesken.
- How does Software Index decide the order?
- Position reflects our editorial read of how well a tool fits the mainstream buyer in this category. Software Index is funded by listings, so companies can pay to appear or to upgrade how their entry is shown.
For software vendors
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