Aircall
aircall.io
Best for Sales and support teams needing cloud call center toolsFree trial
Aircall is a cloud-based phone system designed for sales and support teams. It provides call center functionality including call routing, IVR, call queuing, and click-to-dial, along with analytics on call volume and agent performance. The platform integrates with common CRM and helpdesk tools, allowing calls and customer data to sync automatically. Aircall is accessible through desktop and mobile apps, letting teams manage calls without dedicated hardware. It suits sales, support, and customer service teams looking to centralize phone communications alongside existing business software.
- Call routing and IVR
- CRM and helpdesk integrations
- Call analytics and reporting
Where Aircall ranks on Software Index
Aircall appears in one ranking on Software Index.
| Rank | Ranking | Link |
|---|---|---|
| 8/9 | Best Cloud Contact Center SoftwareContact Center | See entry → |
Alternatives to Aircall
Products Software Index ranks in the same categories.
Aircall FAQ
- What is Aircall?
- Aircall is a cloud-based phone system designed for sales and support teams. It provides call center functionality including call routing, IVR, call queuing, and click-to-dial, along with analytics on call volume and agent performance. The platform integrates with common CRM and helpdesk tools, allowing calls and customer data to sync automatically. Aircall is accessible through desktop and mobile apps, letting teams manage calls without dedicated hardware. It suits sales, support, and customer service teams looking to centralize phone communications alongside existing business software.
- Where does Aircall rank on Software Index?
- Aircall is ranked #8 of 9 in Contact Center.
- Who is Aircall for?
- It is aimed at sales and support teams needing cloud call center tools. Listed capabilities: Call routing and IVR, CRM and helpdesk integrations, Call analytics and reporting. Free trial.
- What are the alternatives to Aircall?
- Software Index ranks 8x8 Contact Center, Dialpad Ai Contact Center, Avaya Experience Platform, Bright Pattern, Amazon Connect in the same categories as Aircall.
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